1. Introduction

Talash Sewing Centre (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.

This policy explains how we collect, use, and protect your information when you use our website or purchase from us.

2. Information We Collect

We may
collect the following personal data:

• Full name
• Billing and delivery address
• Email address
• Phone number
• Payment and transaction details
• Order history
• Website usage data (via cookies)

3. How We Use Your Information

We use your data to:

• Process and fulfil orders
• Arrange delivery and logistics
• Provide customer support
• Communicate regarding your order
• Improve our website and services
• Prevent fraud and ensure security

We will only use your data where we have a lawful basis to do so.

4. Sharing Your Information

We do not sell your personal data.

We may share your information with:

• Payment providers (e.g. card processors)
• Delivery companies and couriers
• Website and hosting platforms (e.g. Shopify)
• Legal authorities if required by law

All third parties are required to handle your data securely.

5. Data Retention

We retain your data only as long as necessary to:

• Fulfil orders
• Meet legal and accounting obligations
• Resolve disputes

6. Your Rights (UK GDPR)

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Request data portability

To exercise any of these rights, please contact us.

7. Data Security

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

8. Cookies

Our website uses cookies to improve functionality and user experience.
Please refer to our Cookie Policy for full details.

9. Third-Party Services

Our website may include links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

11. Contact Details

Talash Sewing Centre

286 Streatham High Road London, SW16 6HE
United Kingdom

Email: sales@brothermachines.co.uk

Phone: +44 20 8769 2998